USA Shipping Rates

 

We offer FREE  USPS First Class/Ground Shipping or a flat rate of $6.95 for USPS Priority Mail. More upgrades are available if you prefer FedEx, UPS or other methods of delivery. All shipments are trackable, insured and securely packaged. 

All orders over $300 will be sent by FREE expedited delivery and a signature will be required at delivery. No exceptions. We reserve the right to require a signature on any delivery.

More shipping prices can be easily estimated by using the shipping calculator near the bottom of our checkout page.

 

Canada Shipping Rates

 

First class shipments to Canada are a flat rate of $10.00. Purchases over $150 ship free. Faster upgrades are also available.

All orders over $500 will be sent by FREE expedited delivery and a signature will be required at delivery. No exceptions. We reserve the right to require a signature on any delivery.

More shipping prices can be easily estimated by using the shipping calculator near the bottom of our checkout page

 

International Shipping Rates

 

All other international shipments vary by price, weight and destination but ship free over $500. All international purchases will require a signature at delivery. We now offer DHL expedited services at affordable rates!

Shipping prices can be easily estimated by using the shipping calculator near the bottom of our checkout page

 

For International Orders: Please note that we are not responsible for any international custom duties that may be owed at the time of delivery. If you have any shipment suggestions or special requirements, please contact us so that we can do our best accommodate your needs prior to sending. 

 

When will my package ship?

 

In-Stock items ship within 1-2 business days. If there is a delay we will notify you.

Made-to-order items such as personalized jewelry, engraved rings and engagement rings may take time to be created and an estimate will be given within the product description.

Custom Sized items such as rings typically ship within 5-7 business days. 

We understand how important it is to have a gift delivered in time so please do not hesitate to contact us for a time estimate. 
 
International orders typically ship out within the same time estimates as above. International credit card purchases may be subject to a 3-7 business day waiting period before shipping should we require extra time to verify a purchase and prevent fraud. To expedite this process, we recommend international payments be made via PayPal to a verified address. 

 

Payment Plan/FuturePay orders ship once payment authorization has been verified by the 3rd party merchant service and typically takes 2-4 business days. 

 

Pre-order items will typically arrive in stock 5-7 days after purchase or as noted in the product description. If you purchase any in-stock items in addition to a pre-order item, all will be held until ready to ship together in one shipment. If you wish to have your in-stock items shipped sooner, please notify us so that we can accommodate. 

 

Shipment Confirmation
You will receive a shipping confirmation by email once your purchase has left our facilities. The shipping confirmation email will include delivery tracking information and a copy of a gift receipt.
 

Track an order/delivery

To track a delivery, please refer to the tracking number sent in the shipment confirmation email that was sent to you when your order left our facilities. Some orders may come in separate packages; in this situation, you will receive an individual shipment confirmation email for each package including tracking information. Please allow 24-48hrs for the carrier to update the shipping status after receiving your confirmation email. You may also view your order status under your order history in 'My Account' if you have created a login. 
 
Packaging and Gift Options
All jewelry related items will be packaged in a gift box or jewelry satchel at no extra charge.

If you plan to send an item directly to a gift recipient and want to request any special instructions or gift message, just include the details into the comment box provided at checkout. A gift receipt option will be provided at checkout.
Your order confirmation will be your itemized receipt so save it for your records.

We carry a line of specialty jewelry packaging that can be added on and found here

     

    Where is Merchandise Shipped From?

    Depending on the item, we ship from Dublin and Fremont, California (Both in the San Francsico Bay Area) as well as a contracted shipping facility in Cincinnati, Ohio.

    Occasionally we may send an out of stock item directly from a vendor if expedited shipping is chosen to ensure timely delivery. 

     

     

     

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