To check on an existing order status for personalized and custom merchandise, click here

Once personalized & custom merchandise is in production an estimated ship date will be emailed to you from  


contact us by email: 

mailing address (for sales inquiries only - not for returns):

Sparkle & Jade 

PO Box 2460 

Dublin, CA 94568 


Due to a combination of staff size and partaking in multiple daily tasks, we do not constantly monitor the phones line and apologize.

Unless you need immediate assistance, the best way to contact us is via email. 

Phone: (925) 361-7133

We do not accept orders by phone and all transactions must be made within our online terminal.  


Click here to check your custom order status.


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