My first time ordering from this site and it was a great experience. Customer service was amazing. They let me know that my order was on backorder and gave me the option to cancel or wait. Im so happy that I waited. My husband loved his gift and it was beautifully engraved. Thank you!
This is really a gem piece. Black diamonds with the silver and brush contrast, looks really beautiful. Good fit and feels a little heavy!
Thank you for your feedback. This pendant is designed to be a subtle, everyday piece. The 19mm dimensions are listed in both the product title and description, and we always recommend reviewing the measurements rather than relying on photos alone, as images can make jewelry appear larger than actual size.
Recipient loved it. Stones are decent size. We had 4. Can see if we had less we might want larger, but happy thus far.
I bought the sterling silver version with real diamond and aquamarine. The silver has tarnished within a couple months and the aquamarine has lost it's color. However there are no returns after 30 days. I would not recommend this product or vendor if you are looking for meaningful jewelry.
Thank you for your feedback. Sterling silver can naturally tarnish over time; however, tarnishing within just a few months is typically associated with environmental factors such as lotions, perfumes, cleaning products, chlorine, sulfur exposure, or other substances that accelerate oxidation. Tarnish is a surface condition and can be easily removed with proper cleaning.
Aquamarine is a genuine gemstone and does not lose its color. In many cases, residue or buildup behind the stone can affect its appearance, and a professional cleaning will restore its brilliance.
Item arrived damaged and so I went to do an exchange. (I even sent them a picture of the damage.) The company expected me to pay return shipping for the exchange. When questioning why I had to pay for an exchange, they wouldn't respond. It is sad because the necklace itself, if it didn't have several scratches on it, it would be beautiful.
The ring band was thinner than it looked in pictures, but the silver band and the gemstones were beautiful together.
Great product, I bought a separate necklace so I could attach the charm to. Looks amazing.
Ring was just like described. My granddaughter loved it!
This ring is perfect for my grand daughter. I'm sure she is going to love it!!
It's very beautiful and fits perfectly. The ring box is also very beautiful and sparkly. Customer service was excellent, and resizing and delivery were very fast.
I was very excited about finding this necklace on the internet. It was delivered fairly quickly. But to my disappointment, there was no 18” chain. Just the cross.
Thank you for your feedback. Our inspection records show the chain was included with the pendant kit at the time of shipment. For ash holder necklaces, the chain is packaged separately from the pendant so the pendant can be filled before use. We’re sorry for any confusion and would have been happy to assist had we been contacted.
This necklace is beautiful. It's everything I was hoping for. Amy went out of here way to make the delivery exceptional as well. I was staying out of town and needed it shipped to my hotel. She got the stones set quickly and securely and got in touch with me to double check my delivery instructions and made sure it was delivered at just the right time. Exceptional service and fantastic product!
